Immigration Emergencies

Immigration Emergencies During Normal Business Hours

In case you are experiencing an immigration emergency during normal business hours (Monday–Friday, 9 a.m.–5 p.m. ET), please call ISSS:

  • 215-204-7708

Immigration Emergencies at the U.S. Border Outside of Normal Business Hours, Including Weekends, Holidays, and Other University Closures

This protocol is for immigration related emergencies at the border as they require an immediate response. All other immigration situations are NOT an emergency and can be resolved during regular business hours.

In the event of an emergency outside of normal business hours that are a result of you being denied boarding the plane to the U.S., denied entry to the U.S. or detained at the U.S. border for immigration reasons, please call the following after-hours emergency number:

  • 215-204-1234 

This will connect you with the Temple University Campus Safety office.  They are open 24 hours a day, 7 days a week, 365 days per year.  They will contact an ISSS on-call staff member.

Please do not call the emergency number if you have questions about any of the below-mentioned situations. Either email ISSS at isss@temple.edu  and wait for our response OR call ISSS at 215-204-7708 2 between 9:00 a.m and 5:00 p.m., Monday through Friday.

Traveling Without an I-20 or DS-2019 form

Students who attempt to enter the United States without their I-20 or DS-2019 form or with outdated documents may be issued a Form I-515A. If you are issued an I-515A, please contact ISSS at isss@temple.edu to receive instructions on how to resolve it.

Walk-ins and Appointments
If you would like to meet with an ISSS advisor you can do so during out walk-in hours or your can schedule an appointment. Please follow the links below for additional information
Schedule an appointment Attend Walk-ins Virtually or in Person