Walk-in hours are for questions that can be answered in less than 15 minutes, and appointments are not required. During the times listed below, students may meet virtually or in person to ask general questions related to employment, immigration status, etc. 

Walk-in hours for current students are Mondays, Wednesdays and Thursdays from:

• 9AM - 11 AM
• 1PM - 3PM

The zoom links for walk-ins are also posted in the ISSS Canvas Calendar:

1. Log in to TUportal and click on "Canvas”. 
2. You should see that you're enrolled in a course called "International Student and Scholar Services". If you don't see the course send an email to isss@temple.edu.
3. Once in the ISSS Course, click on “View Course Calendar” on the right.
4. Click on the date and time for the zoom walk-in hours you would like to join.
5. Please be sure to click on the correct date and time. 

Virtual walk-in hours for new students (those who do not have an I-20 yet) are on:

Monday from         1:00PM - 3:00PM

Wednesday from: 9:00AM-11:00AM - and-

                              1:00PM - 3:00PM

Friday from:           9:00 am - 11:00 am

You should request an appointment if you have an issue that will take more than 15 minutes. For issues that can be handled in less than 15 minutes, attend Walk-In Hours.  

There are two ways to schedule an appointment with an ISSS Staff member:

• Log in to your TUPortal account and navigate to "Student Tools." You will see a link called "Appointment System." Click on that link and you will be able to schedule an appointment. 
• Students can also use the booking system at Temple University International Student and Scholar Services (office365.com) to schedule an appointment. 

All requests/applications should be submitted to ISSS using the applications available at noncredit.temple.edu/isss. 

• USCIS has confirmed with the CBP that you may use an electronically issued I-20 to enter the U.S. Please print the I-20 that is attached and sign and date the bottom of the first page. Be sure to read page 2 of your I-20. You are responsible for the information contained there. 
• The Office of Social Security is the only government office that is requiring a "wet" signature from an ISSS advisor and the only document that needs to be picked up in ISSS.